WEEK 4 (26-30 APRIL)

After doing some research in the last week's 3 topics, this week I did practical in these 3 topics. The first practical task was Find Me/Follow Me test call which the subscriber 1 calls in, rings simultaneously or sequentially on subscriber 2, 3 and 4's device (IP phone/softphone).

A customized find me / follow me schedule created right in the Web account. The days and times the customers will be available with the phone numbers where they can be reached is entered in the system. If the user uses follow me when the user receives a call, the system dials the numbers in the order they specify. If there is no answer at the first number, follow me will call the next number and so on. The numbers are dialed sequentially. If the user uses find me when the user receives a call, the system dials all the numbers simultaneously. When the user answers any one of the number, the calling will stop for the other numbers.

Below are the steps for Find Me/Follow Me test call:

1. Create an user extension in file editor. (Created user extension will appear in ring groups. The user extension is created by typing coding into the config files.)


2. Edit Ring Groups.


3. Select strategy either Ring all or Ring in order. (Ring all is Find me which rings simultaneously. Ring in order is Follow me which rings sequentially.)


4. User extensions in available channels are sent to ring group members.


5. Test Calls ( 3 different subscribers receive calls simultaneously and sequentially from one caller)

The next practical task was 3-party voice conferencing which test call from subscriber 1 to subscriber 2 and subscriber 3 able to listento the conversation.

The basic concept of audio conferencing uses two or more speakerphones and several dial up numbers. With most services, the user would set up a meeting for a specific time and there will be either local or toll free numbers available for each person to call in on. They would in turn enter the required information to gain access to the meeting that you have been invited to attend. Then everyone is either on a single handset or at a table surrounding a speakerphone of some type. This is accomplished by the use of a pin number entry system and then the only people that will have access to the meeting are those that have provided with a pin number. The user can change the pin number for each meeting, providing greater levels of security.

Below are the steps for 3-party voice conferencing:

1. Create an user extension in file editor. (Created user extension will appear in ring groups. The user extension is created by typing coding into the config files.)


2. Configure Conference Bridge Extensions. (New extension is created by clicking new in conference bridges)


3. Edit conference room options.


4. Test Calls. (3 different subscribers able to do audio conferencing)

Audio Conferencing

After carrying on all the practical task, I documented all the testing and findings. The test plan document was done to be sent to the main branch.